Privacy Policy

Effective Date: 2024-12-05

At TigerHR, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use the TigerHR app ("App"). By using the App, you consent to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information when you use the TigerHR app:

A. Personal Information

  • Name
  • Email address
  • Phone number
  • Employee ID
  • Job title or role
  • Payroll and financial details
  • Leave and overtime request details

B. Attendance and Geofencing Data

  • Location data used to activate the auto clock-in/out feature.
  • Geofencing data to track employee attendance based on their location.

C. Device Information

  • Device type
  • IP address
  • Operating system version
  • App usage and log data (including error logs)

2. How We Use Your Information

We use the information we collect to provide and enhance the following features:

  • User Data: To personalize your experience, manage your account, and communicate with you regarding your employment.
  • Attendance and Geofencing: To track and record employee attendance based on location for accurate clock-ins and clock-outs.
  • Leave, Loan, and Overtime Requests: To process leave applications, loan requests, overtime requests, and other related features.
  • Payroll: To calculate and process payroll details, including deductions, bonuses, and net pay.
  • App Functionality: To analyze app usage, fix issues, and improve the overall user experience.

3. Third-Party Services

TigerHR uses third-party services that may collect information used to identify you. These services include:

  • Google Play Services: For app functionality and notifications.
  • Firebase Analytics: To track user behavior and improve app performance.
  • Sentry: For crash reporting and error tracking.

These third parties may have access to your personal information, but they are obligated to use it only for the specific purposes related to their services.

4. Location Services (Geofencing)

To provide accurate attendance tracking, the TigerHR app uses location services. This feature requires location access to enable the geofencing function, which activates the auto clock-in/out feature when you enter or leave a predefined location.

  • Location Permission: The app requires "Allow All the Time" location permission to ensure that the auto clock-in/out feature functions properly.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve the functionality and performance of the app. Cookies are small files stored on your device to:

  • Enhance user experience
  • Track app usage and behavior
  • Remember preferences and settings

You have the option to manage or disable cookies through your device’s settings. However, if you refuse cookies, some features of the app may not work as intended.

6. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data in the following cases:

  • Service Providers: We may share your data with trusted third-party vendors who help us provide the app’s functionality, such as cloud services, analytics providers, and payment processors.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, enforce our Terms of Service, or protect our rights or the safety of users.

7. Security

We take the security of your data seriously. We employ reasonable physical, electronic, and administrative safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

8. Your Data Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent for data collection (where applicable).
  • Request a copy of your data in a structured, commonly used, and machine-readable format.

If you wish to exercise these rights, please contact us at [Insert Contact Email].

9. Children’s Privacy

TigerHR does not knowingly collect or solicit personal information from anyone under the age of 16. If we discover that we have collected information from a child under 16, we will delete such information immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated Privacy Policy on this page and update the "Effective Date" at the top of the page.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: info@mytigerhr.com
Website: www.tigerhr.com
Address: Mirpur 10,Dhaka-1216